Legal · Unbelievable Water
Privacy Policy.
Last updated: April 13, 2026
Unbelievable Water (“we”, “our”, or “us”) operates this website and online store, which is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, or make a purchase through our website, store, and related services (collectively, the “Services”).
If there is a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. By accessing the Services, you acknowledge that you understand the information collection and disclosure practices described in this Policy.
Personal Information We Collect
We collect the following categories of personal information, depending on how you interact with the Services:
- Contact details (name, postal address, phone number, email address)
- Financial information (payment card and account numbers, processed by our payment service providers)
- Account information (username, password, preferences)
- Transaction information (browsing history, purchases, returns)
- Communications with us
- Device information (IP address, browser type, operating system)
- Usage information (how you interact with the Services)
Sources of Personal Information
We collect personal information from:
- You, when you provide it directly
- Automatically through the Services and through cookies and similar technologies
- Our service providers
- Partners and other third parties
How We Use Personal Information
We use personal information to:
- Provide, operate, and improve the Services
- Process and fulfill orders, subscriptions, and customer requests
- Communicate with you, including for marketing, service updates, and support
- Maintain the security of the Services and prevent fraud
- Comply with legal obligations and enforce our policies
How We Disclose Personal Information
We disclose personal information to:
- Shopify and other service providers who help operate the Services
- Business and marketing partners
- Other parties when you direct us to or otherwise consent
- Affiliates and corporate entities under common control
- Other parties in connection with a corporate transaction or to comply with legal obligations
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. You can learn more through Shopify’s Consumer Privacy Policy and Privacy Portal.
Third-Party Sites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Any information you choose to share on public platforms may be viewable without limitation.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. We have no knowledge of sharing or selling personal information of individuals under sixteen (16).
Security and Retention
We take reasonable measures to protect personal information from loss, theft, misuse, and unauthorized access. No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” We retain personal information for as long as needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request deletion of your personal information
- Correct inaccurate personal information
- Receive a portable copy of your personal information
- Opt out of the sale or sharing of your personal information for targeted advertising
- Manage your communication preferences
- Have us recognize an applicable Global Privacy Control signal
You can exercise these rights by contacting us using the details below. We will not discriminate against you for exercising any of these rights.
Complaints
If you have concerns about how we process your personal information, please contact us first so we can try to resolve the issue. Depending on your location, you may also have the right to appeal our decision or to lodge a complaint with your local data protection authority.
International Transfers
Personal information may be transferred to, stored, and processed in countries other than your own. Where we transfer personal information outside the European Economic Area or the United Kingdom, we use Standard Contractual Clauses or equivalent safeguards, unless the destination country provides an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. We will post any required notices to you in connection with material changes.
Contact
For questions about this Privacy Policy or our privacy practices, please reach us at support@unbelievablewater.com.
Unbelievable Water
1860 E River Rd, Suite 325-176
Tucson, AZ 85718, United States